People who are resilient work smarter, and can negotiate the inevitable changes that are the one certainty of life.  People who know what teamwork really means can turn good teams into great ones.

The Challenge of Change is measurable and results focused.   Amongst Resources you will find Case Studies, Latest Research Findings, and other downloads, all useful to share with colleagues or attach to proposals.


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  • "...our workforce is better prepared for and able to cope with change."
    Christine Sewell  
  • "We've found the Challenge of Change empowers people to adapt positively to change..."
    Kerry Cornelious  
  • "It's the only training course in the area of stress management I would recommend."
    Rochelle Spillane  
  • "...some staff have referred to it as 'life changing'..."
    Karen Mather  
  • "...the course dispelled many myths about stress, backed up with simple coping mechanisms..."
    Blair Stevenson  
  • "...really beneficial - particularly relevant in the challenging retail environment where the only real constant is change..."
    Richard Binns  
  • Research News & Developments July 2014: The Avoidance Coping Research

    The Challenge of Change Profile that participants complete prior to taking part in the Resilience training programme comprises eight different scales, one of which is avoidance coping.  Avoidance is a well-known term, but surprisingly little was known about how it actually works: for example, does it always involve negative emotion, or can it just be distraction?  And more importantly, how many different dimensions of avoidance are there? 

    In an attempt to answer these questions, a study was initiated linked to Lehan Stemmet's PhD project, supervised at the University of Canterbury in Christchurch by Derek Roger.  The first paper to emerge from the project was published in 2014 (General and Specific Avoidance: The Development and Concurrent Validation of a New Measure of Avoidance Coping - Stemmet, L., Roger, D., Kuntz, J. & Borrill, J.: European Journal of Psychological Assessment, Jul 25 2014), and it showed that there were three key components: General Avoidance, Emotional Avoidance and Conflict Avoidance.   

    Apart from shedding light on the nature of avoidance and providing a clear way forward for avoidance research, the study also showed that the avoidance scale used in the Challenge of Change Profile comprises items that reflect all three of the dimensions.  From the perspective of the training this was an important finding, showing that the Profile scale is an unbiased measure of avoidance coping.

    November 2013: The SPORE Study 

    As well as being an accredited training associate and a Master Trainer in the Challenge of Change Resilience programme, Jo Clarke is also on the faculty of the Psychology Department at the University of York, and she was the Lead Researcher in a 2013 study of the factors that contributed to resilience amongst prison service probation staff (SPORE: Sustaining Probation Officer Resilience in Europe).

    SPORE was a cross-European investigation of probation staff from Estonia, Latvia, Bulgaria and the Netherlands, and included a wide range of potential factors which were thought to be significant in determining resilience: physical work environment, co-worker cohesion, conscientiousness, interpersonal trust, supervisor support, and psychological empowerment.  The battery of measures also included research versions of two scales from the Challenge of Change Resilience Profile - detached coping and rumination – and an organisational climate survey developed by Derek as part of the Challenge of Change Dream Team training programme.   

    The outcome measures were adaptive capacity and job satisfaction, and the results showed that overall overall adaptive capacity was predicted by detached coping, and job satisfaction by the climate survey, in all four countries included in the study.   Job satisfaction was also predicted by detached coping in three countries (excluding Bulgaria).  A summary of the findings by country are shown in the tables below  (a cross indicates a significant effect):

                                                   Bulgaria        Estonia          Latvia          Netherlands          Overall

    Job Satisfaction                                                                            

    Organisational climate

    X

    X

    X

    X

    X

    Detached coping

    X

    X

    X

    X

    Physical work environment

    X

    X

    X

    X

    Conscientiousness

    X

    X

    X

    X

    Adaptational Capacity                                                                 

    Detached coping

    X

    X

    X

    X

    X

    Organisational climate

    X

    X

    Physical work environment

    Conscientiousness

    X

    X

    From the perspective of the measures that form part of the Challenge of Change training system – Detached Coping and Organisational Climate – the findings were very much as one might have hoped, with personal adaptational skills predicted primarily by Detached Coping and job satisfaction predicted mainly by Organisational Climate.  The results echo those obtained in the four case studies summarised on the website, and provide a further clear and strong endorsement of the Challenge of Change suite of measures in a comprehensive and carefully controlled study of resilience across different European countries.

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