Psychology, psychometrics and neuroscience have been combined to
develop The Challenge of Change Suite of Integrated Services designed to bring about positive influence in individuals, teams and culture.
"...our workforce is better prepared for and able to cope with change."
"People gained that 'feeling' of being in control..."
"...some staff have referred to it as 'life changing'..."
"I've had excellent feedback from participants, with some colleagues saying it's one of the best courses they've ever attended."
"...the course dispelled many myths about stress, backed up with simple coping mechanisms..."
"...really beneficial - particularly relevant in the challenging retail environment where the only real constant is change..."
Challenge of Change Diagnostics & MeasurementThe components of The Challenge of Change (CoC) Diagnostics & Measurement system include:
CoC Competencies
A multi-level assessment based on 15 key competencies, including delegation, motivation, goal setting, communication and adaptability.
CoC Leader Style Analysis
This analysis uses 30 scaled questions to identify individual leadership style across three key dimensions: task orientation, process orientation and introversion- extraversion.
CoC Climate survey
This is a comprehensive audit, based on 40 scaled job characteristics in the four key areas of management style, empowerment, workload and communication. The scores yield individual assessments in each area as well as overall team and organisational climate.
CoC 360°
An adapted 360° feedback system which supports the development of employees by providing a broader perspective and raising self-awareness. The system also enables managers to take advantage of underutilised personal strengths, and to design more efficient coaching and training initiatives.
CoC Measurement
This is based on an analysis of change following CoC training interventions, providing invaluable evidence of change and improvement. The follow-up assessment is based on data from the re-administration of the baseline instruments, augmented by a range of performance indicators and data derived from complementary CoC assessment tools. The data are analysed using sophisticated statistical procedures to provide clear guidelines for additional work.
The assessment process involves an in-depth analysis of your organisation or work group, including semi-structured staff interviews. The results are presented in a detailed written report on your organisation’s climate, together with recommendations for further action as required. The tools used for assessment have been developed from Derek Roger’s research programme, and have all been extensively validated.
All components of the assessment are carried out in a non-confrontational manner. The aim of the assessment is to generate a realistic picture of organisational climate, something which cannot be achieved if participants feel at all threatened or judged. As an experienced clinical psychologist and expert in personality, Derek is highly regarded for his ability to disarm and to encourage participation and involvement.
If like a growing number of leading NZ organisations you would like to benefit from The Challenge of Change Suite of Integrated Services, then why wait, please get in touch today.

The Work Skills Centre Ltd
email: info@challengeofchange.co.nz | phone: +64 (03) 3045891
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