People who are resilient work smarter, and can negotiate the inevitable changes that are the one certainty of life.  People who know what teamwork really means can turn good teams into great ones.

Psychology, psychometrics and neuroscience have been combined to develop The Challenge of Change designed to bring about positive influence in individuals, teams and culture. 


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  • "...our workforce is better prepared for and able to cope with change."
    Christine Sewell  
  • "We've found the Challenge of Change empowers people to adapt positively to change..."
    Kerry Cornelious  
  • "It's the only training course in the area of stress management I would recommend."
    Rochelle Spillane  
  • "...some staff have referred to it as 'life changing'..."
    Karen Mather  
  • "...the course dispelled many myths about stress, backed up with simple coping mechanisms..."
    Blair Stevenson  
  • "...really beneficial - particularly relevant in the challenging retail environment where the only real constant is change..."
    Richard Binns  
  • The Research

    Establishment of the Stress Research Unit 
    Derek Roger became interested in what it was that seemed to protect some people from stress while making others more vulnerable, and answering this question led to the establishment of the internationally-renowned Stress Research Unit at the University of York in England.

    Contradictory Results – Paradigm Shift
    The research focused on differences in emotional style, especially whether or not people expressed the emotion they felt and whether or not they worried about issues before they had happened and went on worrying about them afterwards. The studies showed clearly that ruminating about emotional upset before and after events not only sustains all of the emotional feelings but also continues to trigger the physiological response to the distress that occurred at the time. This leads to sustained levels of 'fight or flight' hormones such as adrenaline and cortisol, which when prolonged place an unnecessary demand on the cardiovascular and immune systems. These results contradicted traditional beliefs about stress and resilience, and have been recognised as a significant paradigm shift. 

    Evidence-based
    In the early 1980s Derek worked with the North Yorkshire Police Force to develop a practical training programme based on this research, and this resulted in the core Challenge of Change (CoC) Resilience training programme. Being an active researcher meant that the effectiveness of the training could be rigorously tested and evidence from carefully controlled studies showed significant changes in health, performance and sickness-absence that were sustained over 18-month follow-ups. Around this time Derek established The Work Skills Centre, a consultancy to market and deliver The CoC Resilience training programme. Click here for access to the North Yorkshire Police Case Study, Sickness-absence Case Study.

    Widespread Implementation 

    The CoC Resilience training programme quickly became established in the UK and was widely implemented there in a range of public and private sector companies. In addition to Derek himself, there are five accredited trainers offering the programme across the UK.  The implementation of the Resilience programme in New Zealand has shown similarly strong growth, and the training will continue to be offered there by Cynthia Johnson and Dr. Peter Blyde, both of whom have been fully accredited to offer the Resilience programme.  An accreditation programme for trainers at the Centre for Creative Leadership in Colorado was initiated in 2015, and the CoC Resilience programme now forms part of selected leadership training programmes offered by the Centre.  

    If like a growing number of organisations you would like to benefit from The Challenge of Change, then why wait, please get in touch today.


    The Work Skills Centre Ltd 
    email: info@challengeofchange.co.nz | phone: +64 (03) 3045891

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